Frequently Asked Questions

Everything you need to know about your Brave Group Store experience.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international shipping can take up to 10-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I determine my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

Do you restock items that are sold out?

Popular items are frequently restocked. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email as soon as it becomes available again.